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Frequently asked questions

How can I pay for the courses/services?

We accept various payment methods, including major credit/debit cards and secure online payment gateways for your convenience.

Is my payment information secure?

Yes, we prioritize the security of your payment details. Our platform employs encryption and follows industry standards to safeguard your information.

Can I cancel my purchase or get a refund?

Typically, purchases made on our platform are non-refundable. Please review our Refund Policy for specific terms regarding cancellations and refunds.

Do I need an account to make a purchase?

Yes, creating an account is necessary for making purchases. It ensures easy access to your courses/services and allows for a seamless learning experience.

How soon can I access the purchased courses/services?

Upon successful payment, you'll gain immediate access to your selected courses/services to start your learning journey right away.

What if I encounter issues during the payment process?

If you face any payment-related challenges or encounter errors, please contact our support team at payments@shivaaytechnovation.in for prompt assistance.

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