Shipping (Access) Policy
Shivaay Technovation is an EdTech platform offering instant access to digital educational resources and courses. We prioritize swift delivery of access to our courses. Please note our policy regarding access:
Instant Access
- Upon successful payment or enrollment, users typically gain instant access to the enrolled course(s) and digital materials. Access is provided immediately to facilitate uninterrupted learning.
Occasional Delays
- While we strive for immediate access, certain technical or operational issues may occasionally delay the provision of access. In rare cases, these delays might last between 24 to 48 hours.
Contact Us
- If access to the enrolled course(s) or materials is not provided within the stipulated time frame or for any inquiries regarding access:
- Please reach out to our support team at support@shivaaytechnovation.in or call our customer care number +919309078488.
- We are committed to resolving any technical issues promptly to ensure a seamless learning experience for our users.
Refunds
- Refunds are generally not applicable due to the nature of our instant access digital products. However, if access is unreasonably delayed beyond the specified timeframe, we will address the issue promptly.
Customer Satisfaction
- Our aim is to provide a superior learning experience. Your satisfaction is our priority, and we endeavor to resolve any access-related issues efficiently.
